V Estate CRM features

V Estate is a real estate CRM for brokers, agencies and developers in Egypt and the Gulf, built by Vilartech. Web, iOS and Android, Arabic-first and fully bilingual.

Sales team tracking

• Team performance: calls, WhatsApp, follow-ups and deals for every salesperson, by date range and team.
• First-response time for every salesperson, counted in working hours.
• Overdue follow-ups are visible in team performance, and a manager can nudge the salesperson in one tap.

Leads and sales stages

• Custom sales stages that match how your company sells, with the number of leads at each stage.
• Breakdowns by salesperson, by source and by campaign, including the deals each campaign brought.
• Lost reasons recorded on every lead. Automatic lead distribution by your own rules.
• Meta lead-ad sync: Facebook and Instagram leads land in the CRM with their campaign.

WhatsApp and messaging

• All of the team's WhatsApp lines in one inbox, each line under its salesperson, with chats awaiting a reply flagged.
• Facebook Messenger and Instagram in the same inbox once the accounts are connected.
• An Arabic AI assistant that replies in the market's dialect, asks about the request, books a call time and alerts the salesperson (a plan feature that uses credits).

Website and app

• A property website on your own domain, with your branding; published, available units appear on it.
• Website forms go straight into the CRM as a new lead or a follow-up on an existing one.
• A mobile app under your company's name on the App Store and Google Play.

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